You may return any item for refund/credit or exchange for any reason if it is in "resalable" condition within 120 days. (This policy does not apply to video tapes, books, or custom made items.) This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Please call 1-877-221-9685 or email our customer service department if you have any questions or concerns regarding our warranty policy.
If a product develops a problem or is not useable due to a manufacturer's defect, complete the blank Return/Exchange Form on the back of the invoice that accompanied your order describing the reason for your return and the action you would like taken. This Return/Exchange Form must accompany all returns, If you no longer have your invoice you can print a blank Return/Exchange Form here. FREE Adobe Acrobat Plug-In required to view the document.
Send all returns to:
Skips Martial Arts
Attn: Returns Department
14865 W. 105th St.
Lenexa, KS 66215
It is recommended that you send all returns back via UPS Ground. Send your package insured and postage paid. There will be no credits or refunds for return shipping charges. If you request that we replace or exchange an item you will be responsible for paying the re-shipping charges. Please call 1-877-221-9685 or email our customer service department if you have any questions regarding returns.
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